Posts Tagged ‘jobless’
February 12th, 2009 | Author: admin
Starbucks Annual Meeting – March 18, 2009 – Seattle
Starbucks will hold its annual stockholders meeting in Seattle next month. Among the items they are asking stockholders to vote on is the increasing of the board size from its current 9 members to 11. When you look at the agenda and statement for the annual meeting, and then take into account the current economic climate and the claims made by Starbucks to effectively “trim costs”, a few things don’t quite seem to add up.
In an open statement to ALL Starbucks stockholders, take a close look at the Meeting Statement and see if you have better answers to the questions we raise here.
February 11th, 2009 | Author: admin
Starbucks – the place everyone loves (or so they say) needs to change several things if it is to stand a chance of survival in the ever declining economic climate.
One key change needed is the doctrine of “give the customer what ever they ask for”. In pure customer service terms it’s reasonable, but store managers need to be empowered to “manage” there stores especially as they are expected to achieve targets that were reasonable in the good times but are outrageous in this climate, when they know that customers are blatantly scamming the store’s bottom line.